Privacy Policy

We treat your personal data in a transparent, fair and lawful way. This policy works together with our Terms and Conditions and our Cookie Policy, and it applies once you register an account. Our services are meant for adults over 18, and we do not knowingly collect data about anyone younger.

What we collect

When you sign up and play, we keep your identity details such as name, username, date of birth and gender, and your contact details such as address, e-mail and phone number. For verification we also keep your documents, your proof of address and, where needed, information about the source of your funds. We record your deposits, withdrawals and bets, the games you play, the bonuses you claim and your responsible gaming limits. Our systems also log technical data such as your IP address, browser and device.

Why we use it

We use your data to run your account, take your deposits, pay your withdrawals and answer your questions. It also helps us prevent fraud and money laundering, keep gambling safe and improve our pages. With your consent, we send you news about our games, bonuses and promotions.

Responsible gambling checks

We look at how you play so that gambling stays fun for you. From time to time we may ask you to fill in a short questionnaire and give your account a responsible gambling score.

Who sees your data

We work with partners who help us deliver our services, for example payment providers, verification services, technical suppliers and the partners who send out our marketing when you agree to receive it. Phone calls, e-mails and chats may be kept for our records.

Your choices

You can ask us to confirm the data we hold, correct it, send you a copy, or stop using it for direct marketing. You can switch off promotional e-mails in your profile at any time. We try to answer every request within one month, and we let you know if a complex request needs longer. If you get no answer within 10 days, contact us again through another channel, since e-mails sometimes land in spam.

Contact

Write to [email protected] with any question about this policy or your personal data.