Contact Us
Our support team helps with your account, deposits, withdrawals, bonuses and any trouble with a game. Our FAQ answers most everyday questions, and the team is there for everything else.
Live chat
Press the chat button on any of our pages to talk to an agent between 9am and 12am.
Write to [email protected] at any time. We check our inboxes every day and reply as quickly as we can.
When something goes wrong
If a game stops mid-round, restart it, since the round is usually saved and you continue where you left off. If a win was not paid out, send us a screenshot and we look into it. If money left your bank but did not reach your account, send a screenshot showing the amount, date, time and transaction ID.
Complaints
You can raise a complaint by live chat, by e-mail or with our online form. We confirm we have received it within 24 hours and e-mail you the outcome once our review is finished.